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Our Patient Satisfaction Scores Exceed National Average

Our patients always come first and are at the center of everything that we do. This is why our patient satisfaction ratings exceed the national averages. How do we calculate patient satisfaction? We use Press Ganey, the industry’s recognized leader in health care performance improvement, to gather feedback from all of our patients so we can continue to always excel in providing you the highest quality of care.

High Ratings Mean Highly Satisfied Patients*

94%
93%
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OVERALL PATIENT SATISFACTION

LIKELIHOOD TO RECOMMEND

"This is the best clinic! I love the staff! The nurses are awesome, Dr. Holland is awesome, and the nurse anesthetist is awesome!"

"Having used this facility before, I was familiar with the staff. They are all very professional and friendly. My siblings use this facility also and we are very happy with our doctors and the way we are treated at this facility!"

"I was a bit nervous before the procedure but once the nurse explained the procedure that quickly passed. I highly recommend this facility. Everyone treated me with kindness. Thank you"



"From beginning to end, I had an excellent experience! Your facility is staffed with top shelf personnel."

"I've had several procedures over the last few years . the doctors are awesome! nurses are very nice, friendly. The receptionist are very nice . Great facility! I will always have my procedures done at this place."

"This dr and all his staff are fantastic! I would recommend them to anyone."

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Care Centered on Our Patients

Press Ganey is one of the tools we voluntarily participate with in order to help us measure how well we are doing according to the people who matter most—you. They administer a specific kind of survey to our patients, the Consumer Assessment of Healthcare Providers and Systems Outpatient and Ambulatory Surgery Survey (OAS CAHPS). The Press Ganey CAHPS database is more than four times larger than any other competitor in the industry. We are not required to participate in this type of survey, but in order to gain valuable insights and experience, we do. Survey results are not required to be published, but in order to be transparent and provide the best representation of our center we choose to make those results available to our new and current patients.

About the Press Ganey Satisfaction Survey

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*National Benchmark for Patient Satisfaction and Likelihood to Recommend are 86% and 84% respectively.